Shipping & Handling Policy – Somavelli Sterling Silver

At Somavelli Sterling Silver, we strive to ensure that every piece of jewellery reaches you safely, promptly, and in perfect condition.

Processing Time

Orders are typically processed within 0–7 business days (Monday to Saturday).

While we aim to deliver as quickly as possible, unforeseen circumstances such as high demand, holidays, or courier delays may extend delivery time. In such cases, we will promptly notify you.

Shipping Charges

  • Flat shipping charge: ₹150
  • Free shipping on orders above ₹3,000

Shipment Tracking

Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor delivery status in real-time.

Delivery Locations

  • Delivery is available only to residential or workplace addresses.
  • We do not deliver to public places, hotels, restaurants, hostels, or streets.
  • If unavailable, the courier will attempt delivery up to 3 times.
  • Failed deliveries will be returned to our facility.

Important Notes

  • Delivery depends on courier partner terms and conditions.
  • Incorrect or incomplete address may cause delays or failed delivery.
  • Somavelli reserves the right to update this policy anytime.

Payment Method

You can pay using all major VISA or MASTERCARD credit/debit cards through our secure payment gateway.

All payments are accepted in INR (Indian Rupee). Duties and taxes are included in the product price.